Blog Archive | Feedback

Feedback - seeking it out

Posted on January 05, 2019 by Emer O'Donnell

Feedback-Seeking it out

I seem to be having a lot of conversations about feedback recently. I’ve been struck by how many people work in a feedback vacuum. Despite a growing ‘feedback’ culture, for many, the only real feedback they get is at their annual performance review. For others, particularly leaders in a business, they don’t even get this.

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Giving Feedback - Two Stars, One Wish

Posted on June 16, 2016 by Emer O'Donnell

Two Stars One Wish

In our last blog post on feedback we talked about how to elicit more feedback and avoid the feedback vacuum.

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Observe Customers Interacting with Your Product…It can be surprising

Posted on December 20, 2012

Thinking

Last Thursday we had the pleasure of welcoming Justin Knecht (@verticalbones) back to The Gibson Hotel for our last iGAP session of 2012.  Justin has been with us before and it's always been a great session, but this year there was a swist to the tale.

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Posted in: Customer FeedbackJustin KnechtIgapObservationProduct